Get in touch
Contact
Questions about an order, a custom figure, or anything RailForge — we're happy to help.
Send us a message
The fastest way to reach us is email:
If your message is about an existing order, please include your order reference (it starts with RF-) so we can find it quickly. We typically reply within 1–2 business days.
Figure Forge questions
Ordering a custom figure and not sure if your photo will work? A clear, straight-on shot of the whole subject against a plain background gives the best result. If you're unsure, email us the photo before ordering and we'll take a look.
After you order, you'll get a private upload link on your confirmation page and email — that's where your reference photo goes.
On YouTube
The build, the tools, and the experiments live on the channel: @RailForgeLab. Make it real. Make it RailForge.